Terms & Conditions

Last updated: 30 November 2025

Welcome to Get More Life Essentials. By using our website getmorelifeessentials.com, purchasing our products, or interacting with our content, you agree to the Terms & Conditions outlined below. Please read them carefully. If you do not agree, you should not use our website.

1. Who We Are

Get More Life Essentials is owned and operated by:

Your Spinal Health Carlisle Ltd
5 Poets Walk
Penrith
Cumbria
CA11 7HJ
Email: [email protected]

These Terms form a legally binding agreement between you and us.

2. Use of Our Website

You agree to use our website legally and not misuse it. This includes:

• Not attempting to hack, disable, or disrupt the website

• Not copying, scraping, or reproducing content without permission

• Not using our site for fraudulent or unlawful purposes

• Providing accurate information when placing an order

We may suspend or restrict access if we believe the site is being misused.

3. Products, Information & Availability

We aim to ensure product descriptions, pricing, and images are accurate. However:

• Packaging, labelling, or presentation may vary

• Natural product variation may occur

• Typographical or pricing errors may occur

If an error is discovered, we will contact you before dispatch or provide a refund.

All products listed are subject to availability. If an item becomes unavailable after you order, we will notify you and issue a full refund.

4. Health Disclaimer (Required for Supplement Retail)

Food supplements are not intended to diagnose, treat, cure, or prevent any disease.
All information on this website is for general education only and not medical advice.

Always consult a GP or qualified health professional before using supplements, especially if:

• You are pregnant or breastfeeding

• You take prescription medication

• You have a medical condition

5. Ordering & Contract Formation

When you place an order, you will receive an order confirmation email. This confirms we have received your order but does not form a contract.

A contract is formed only when your items are dispatched, at which point we will send a dispatch confirmation email.

We reserve the right to decline or cancel an order if:

• Payment is declined

• The item is out of stock

• There is a pricing or listing error

• Fraud is suspected

If we cancel your order, you will receive a full refund.

6. Pricing & Payment

Prices include VAT (where applicable).
Payment methods accepted include:

• Stripe

• PayPal

• Credit/debit cards

• Other processors shown at checkout

We do not store card details. All payments are processed securely by PCI-compliant providers.

7. Shipping & Delivery

Delivery times are estimates and may vary due to courier delays, weather, or factors outside our control.

Full details can be found in our Shipping Policy.

If a parcel is lost, damaged, or missing items, contact us at [email protected] and we will resolve the issue promptly.

8. Returns, Refunds & Cancellations

Your rights are protected under the Consumer Rights Act 2015 and Consumer Contracts Regulations.

A. Faulty, damaged or incorrect items

You are entitled to a replacement or refund. Contact us within 30 days.

B. Change-of-mind returns

For hygiene reasons, opened supplements cannot be returned.

Unopened, sealed items can be returned within 14 days of receipt.
Return postage for change-of-mind returns is the customer’s responsibility.

Full details are provided in our Refund Policy.

9. Subscriptions (If Used)

If you purchase a subscription product:

• You will be billed automatically on the schedule shown at checkout

• You can cancel anytime before the next billing date

• Cancellations apply to future charges only

10. Intellectual Property Rights

All content on this website—including product descriptions, images, videos, logos, design, layout, text and graphics—is the property of Your Spinal Health Carlisle Ltd or our suppliers.

You may not:

• Copy or reproduce content

• Use images or text without permission

• Republish or distribute materials

All rights reserved.

11. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential losses

• We do not accept liability for loss due to misuse of products

• We do not guarantee the accuracy of information on third-party sites we link to

Nothing in these Terms excludes liability for:

• Fraud

• Death or personal injury caused by negligence

• Any rights you have under UK consumer law

12. Third-Party Services

We use trusted service providers for payments, delivery, email marketing, analytics, and website hosting.

Their privacy and terms apply when you interact with their systems.

We are not responsible for the content or operation of third-party websites.

13. Accounts (If Applicable)

If you create an account:

• You are responsible for keeping login information secure

• You must notify us if you suspect unauthorised access

• We may terminate accounts that violate these Terms

14. Data Protection & Cookies

Your personal data is handled in accordance with:

• UK GDPR

• Data Protection Act 2018

• PECR (Privacy and Electronic Communications Regulations)

Please see our Privacy Policy and Cookie Policy for details.

15. Changes to These Terms

We may update these Terms at any time.
The latest version will always appear on this page.
Continued use of the website means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.

17. Contact Us

If you have any questions about these Terms, or need help with an order, contact:

Your Spinal Health Carlisle Ltd
5 Poets Walk
Penrith
Cumbria
CA11 7HJ
Email: [email protected]